Frequently Asked Questions

Find answers to common questions about our products, ordering, quality, and delivery.

General

What products do you offer?+
We supply premium quality dehydrated vegetable powders (Beetroot, Tomato, Carrot, Moringa, Potato, Ginger) and fruit powders (Banana, Guava, Pineapple, Chikoo, Coconut, Amla). All products are 100% natural with no additives or preservatives.
Are your products FSSAI certified?+
Yes, all our products are sourced from FSSAI-licensed facilities. We can provide FSSAI license details and Certificate of Analysis (COA) for every batch on request.
Do you manufacture the powders yourself?+
We work with certified production facilities that meet strict food safety and quality standards. We handle quality control, testing, packaging, and supply chain management.

Ordering & Pricing

What is the Minimum Order Quantity (MOQ)?+
For bulk orders, our MOQ is 5 Kg per product. For retail quantities, you can purchase from our online shop starting from 100g packs.
How can I get bulk pricing?+
Submit your requirement through our Bulk Inquiry form or contact us directly via WhatsApp/phone. We provide competitive pricing based on quantity and frequency of orders.
Do you offer samples before bulk orders?+
Yes, we provide product samples for quality evaluation before bulk orders. Contact us with your requirement and we will arrange samples.
What payment methods do you accept?+
For retail orders: UPI, Credit/Debit Card, Net Banking via Razorpay. For bulk orders: Bank transfer (NEFT/RTGS), UPI, and flexible payment terms for regular clients.

Quality & Specifications

What is the shelf life of your powders?+
All our powders have a shelf life of 12-18 months when stored properly in a cool, dry place away from direct sunlight.
What mesh size are your powders?+
Standard mesh size is 80-100 mesh. Custom mesh sizes can be arranged for bulk orders based on your specific application needs.
Do you provide COA (Certificate of Analysis)?+
Yes, we provide batch-wise COA on request. The COA includes parameters like moisture content, mesh size, microbial analysis, heavy metals, and other relevant specifications.
Are your products organic?+
We offer both conventional and organic-certified variants. Please specify your requirement in the inquiry, and we will provide pricing and availability accordingly.

Shipping & Delivery

Do you deliver across India?+
Yes, we deliver pan-India through reliable logistics partners. Delivery timelines are typically 3-7 business days depending on location and order size.
What are the shipping charges?+
Shipping charges depend on order weight and delivery location. For bulk orders above a certain value, we offer free delivery. Exact charges are calculated at checkout or communicated during bulk inquiry.
How is the product packaged for shipping?+
Products are packed in food-grade, moisture-proof packaging. Bulk bags are further secured in corrugated cartons for safe transit. We ensure the product reaches you in perfect condition.

Packaging & Customization

What packaging options are available?+
We offer: 100g, 250g, 500g stand-up pouches (retail), 1 Kg HDPE jars, 5 Kg bags, and 25 Kg bulk bags. Custom packaging sizes can be arranged for bulk orders.
Do you offer private labeling?+
Yes, private labeling and custom branding is available for bulk orders. We can pack products with your brand name, logo, and design. MOQ applies for private label orders.
Can I get custom blends?+
Yes, we can create custom powder blends based on your formulation requirements. Contact us with your specifications for a custom quote.

Still Have Questions?

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